Retail Loss Prevention Limited

Payment Methods

Pay Online

By using this site you are able to make online payments to Retail Loss Prevention Limited on your incident by debit or credit card. You will need the case reference number, name, address and date of birth of the person whose case it is and the card details for making the payment.

Pay by Phone

Payment can be made by telephoning 0115 9706 231 (if you are calling from ROI please dial 0044 115 9706 231) for paying by debit or credit card. These payments incur an administration charge which you will be advised of when you telephone.

Cheques or Postal Orders

Send all postal payments to Retail Loss Prevention Limited (RLP), PO Box 5413, Nottingham, NG7 2BJ. Enclose; Full Name of person the case relates to, Incident Number (found on the top right corner of the attached letter) & Postcode to ensure it can be allocated to the correct case. RLP accept no responsibility for payments that do not reach this office or for those that have no case details on them.


If your cheque bounces you will incur an administration charge of £15.00


Cash payments MUST be sent by special delivery. RLP accepts no responsibility for any payments not received that are not sent by special delivery.